Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners useful information about how their site is being used.

Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a service used by the website, such as an analytics provider). They can also be "session cookies" (deleted when you close your browser) or "persistent cookies" (remaining on your device for a set period or until you delete them).

lemonreach uses cookies and similar technologies for the following purposes:

• Essential functionality: to enable core features such as user authentication, session management, and security
• Analytics and performance: to understand how visitors interact with our website, which pages are visited most, and to identify areas for improvement
• Functional preferences: to remember your settings and preferences for a more personalised experience

We do not use advertising or targeting cookies. We do not use cookies to track you across third-party websites.

Below is an overview of the cookies used on lemonreach.com:

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or setting your privacy preferences.

3.2 Analytics Cookies

These cookies help us understand how visitors use our website by collecting information anonymously. This data helps us improve our website and your experience.

Mouseflow may record mouse movements, clicks, scrolling, and form interactions (excluding sensitive fields) to help us understand how users navigate our platform. For more information, see Mouseflow's Privacy Policy.

3.3 Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your language preference or display settings. If you do not allow these cookies, some features may not function as intended.

Some cookies on our website are set by third-party services that we use. We work with the following third parties that may set cookies:

• AWS Cognito: for authentication and session management
• Mouseflow: for website analytics, session recordings, and heatmaps
• Google: when you use Google OAuth to sign in to your account, Google may set cookies related to the authentication flow

We do not control the cookies set by these third parties. Please refer to their respective privacy policies for more information on how they use cookies.

You have several options for managing cookies:

5.1 Cookie Consent Banner

When you first visit lemonreach.com, you will be presented with a cookie consent banner where you can:

• Accept all cookies: consent to the use of all cookies
• Reject non-essential cookies: only strictly necessary cookies will be used
• Customise preferences: choose which categories of cookies to allow

You can change your cookie preferences at any time by clicking the cookie settings link in the footer of our website.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to block or delete cookies, although this may affect the functionality of our website. Common browser cookie management links:

• Google Chrome
• Mozilla Firefox
• Safari
• Microsoft Edge

5.3 Mouseflow Opt-Out

You can opt out of Mouseflow tracking specifically by visiting mouseflow.com/opt-out.

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or for legal, operational, or regulatory reasons. When we make significant changes, we will notify you through our website and update the "Last updated" date at the top of this page.

If you have any questions about our use of cookies, please contact us: